Zoho Business Suite
Zoho Business Process
Low-Code Apps, Automation, Monitoring & Analytics with Zoho Creator & Flow
Course Overview
This programme focuses on the automation and business process tools in the Zoho ecosystem. You will use Zoho Creator to build custom low-code applications, Zoho Flow to automate cross-application workflows, Zoho Reports/Analytics for business intelligence dashboards, and Site24x7 for application performance monitoring.
Ideal for IT professionals, business analysts, and operations managers who want to automate and monitor business processes without writing complex code.
Learning Outcomes
- Build custom business applications using Zoho Creator's drag-and-drop interface
- Create multi-step automation workflows connecting Zoho and third-party apps using Zoho Flow
- Design business intelligence reports and dashboards with Zoho Analytics
- Monitor website, server, and application performance with Site24x7
- Set up alerts, escalations, and on-call schedules for monitoring
- Connect multiple Zoho applications into unified automated business processes
Curriculum
- Creator — low-code custom application builder, forms, workflows, and scripts
- Analytics (Reports) — data visualisation, dashboards, and embedded analytics
- Site24x7 — website, server, and cloud infrastructure monitoring, alerting
- Flow — no-code workflow automation connecting apps and services
Assessments & Grading
| Assessment | Type | Weight |
|---|---|---|
| Application Exercises | Hands-on tasks | 30% |
| Flow Automation Project | Multi-step workflow design | 30% |
| Final Practical Exam | Live scenario assessment | 40% |
Certificate on completion
Pinuno Academy certificate awarded to graduates who meet the assessment requirements.
Prerequisites
- Good computer skills and internet usage
- Familiarity with at least one Zoho application is helpful
- Understanding of basic business processes and workflows
All tools are browser-based — nothing to install. Create your accounts before your first session so you can follow along from the start.
Who Should Attend
- IT professionals building internal business tools
- Operations managers seeking to automate workflows
- Business analysts building reporting dashboards
- Systems administrators managing web and server uptime