Zoho Business Suite
Zoho Workplace & Collaboration
Zoho Mail, Cliq, WorkDrive, Calendar, Connect & Team Collaboration
Course Overview
Zoho Workplace is a cloud collaboration suite for organisations moving their team communication and file management to the cloud. This programme focuses on the core tools: Zoho Mail for business email, Zoho Cliq for team chat, WorkDrive for file storage and collaboration, Calendar for scheduling, and Zoho Connect for internal communications. Zoho Meeting and Zoho Writer are introduced as part of the suite overview.
Ideal for IT administrators, team leads, and organisations migrating to Zoho Workplace.
Learning Outcomes
- Set up and administer a Zoho Mail organisation with custom domains and mailbox management
- Create channels, send messages, and integrate bots in Zoho Cliq
- Organise and share team files with WorkDrive, set permissions, and co-author documents
- Manage calendars, book shared resources, and coordinate team schedules
- Build an internal knowledge base and community using Zoho Connect
- Set up a complete digital workplace using Zoho collaboration tools
Curriculum
- Mail — business email with custom domains, calendars, and contacts
- Docs — cloud document, spreadsheet, and file management
- Projects — task management, Gantt charts, milestones
- Connect — internal social network and knowledge sharing
- BugTracker — issue tracking and software QA
- Meeting — video conferencing, webinars, and screen sharing
- Cliq (Chat) — team messaging, channels, and bots
- Writer — collaborative word processing
- Sheet — collaborative spreadsheets
- Show — collaborative presentations
- Vault — team password manager
Assessments & Grading
| Assessment | Type | Weight |
|---|---|---|
| Application Exercises | Hands-on setup tasks | 30% |
| Workplace Setup Project | Full organisation setup with domain | 30% |
| Final Practical Exam | Live scenario assessment | 40% |
Certificate on completion
Pinuno Academy certificate awarded to graduates who meet the assessment requirements.
Prerequisites
- Basic computer skills and internet usage
- Familiarity with email and document tools (Gmail, Office, etc.) is helpful
- A domain name for your organisation is recommended but not required
All tools are browser-based — nothing to install. Create your accounts before your first session so you can follow along from the start.
Who Should Attend
- IT administrators setting up workplace collaboration tools
- Team leads managing projects and remote workers
- Organisations migrating from Google Workspace or Microsoft 365
- SMEs wanting a complete cloud office suite