ICT Foundation Track

Business ICT & Digital Literacy

A complete foundation in computers and digital skills — from switching on a PC to cloud services, cybersecurity, and emerging technologies in Ghana.

Beginner to Intermediate Online delivery See individual courses
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Computer basics — hardware, Windows, files
Microsoft Office 365 — Word, Excel, PowerPoint
Internet safety and cybersecurity awareness
Networking, Wi-Fi, and mobile technology
Cloud services and emerging technologies in Ghana

Course Overview

This foundational programme provides a thorough grounding in Information and Communication Technology for individuals with little or no prior computer experience. Students learn to operate computers confidently, use productivity software, navigate the internet safely, understand networking basics, and apply digital skills in their professional and personal lives.

Aligned with the Ghana ICT4AD Policy and designed for the Ghanaian learner context, this course uses local examples, GH domain resources, and practical exercises relevant to everyday life and work in Ghana.

Learning Outcomes

  • Operate a computer confidently: start up/shutdown, file and folder management, keyboard shortcuts
  • Use Microsoft Office 365: Word (documents), Excel (spreadsheets), PowerPoint (presentations)
  • Use the internet safely: email, web browsing, social media, phishing awareness
  • Understand basic networking: internet, Wi-Fi, IP addresses, DNS, VPN
  • Protect data: passwords, two-factor authentication, antivirus, backups
  • Use cloud services: Google Drive, OneDrive, video conferencing (Zoom, Teams, Google Meet)
  • Understand emerging technology: AI tools, mobile money systems, e-government services in Ghana

Weekly Curriculum

Hardware vs software, types of computers, Windows 11 basics. Exercise: Power on/off, create folders, rename files, change desktop. Quiz: Hardware components.

Creating, saving, formatting text, paragraphs, tables, printing. Exercise: Type and format a 1-page CV. Assignment 1: Write a formal business letter.

Cells, rows, columns, basic formulas (SUM, AVERAGE, IF), charts. Exercise: Build a monthly budget spreadsheet. Quiz: Excel formulas.

Slides, themes, animations, slide show. Exercise: Create a 5-slide business pitch. Assignment 2: Present your "Dream Business" in 5 slides.

How the internet works, browsers, search engines, email etiquette, phishing. Exercise: Set up Gmail; compose and send a professional email. Quiz: Online safety. Mid-course assessment.

LAN/WAN/Internet, IP addresses, Wi-Fi, 4G/5G, MoMo and fintech. Exercise: Connect to Wi-Fi; troubleshoot a dropped connection. Assignment 3: Map the ICT infrastructure of your home or workplace.

Cloud services (Google Drive, OneDrive), passwords, 2FA, antivirus, backup 3-2-1 rule. Exercise: Set up Google Drive; back up a folder; enable 2FA on Gmail. Quiz: Cybersecurity.

AI tools (ChatGPT, Gemini), Ghana e-services (GhanaPostGPS, GhanaCard portal, DVLA online), digital entrepreneurship. Final Project: Complete ICT task portfolio. Practical exam.

Assessments & Grading

AssessmentTypeWeight
Weekly Quizzes (3)
Weeks 1, 3, 5		Online quiz15%
Assignment 1 — Business Letter
Week 2		Word document10%
Assignment 2 — Dream Business Pitch
Week 4		PowerPoint presentation10%
Assignment 3 — ICT Infrastructure Map
Week 6		Diagram + written report10%
Mid-Course Assessment
Week 5		Practical exam20%
Final Project
Week 8		ICT task portfolio + practical exam35%

ICT Fundamentals Courses

Individual modules — see the courses page for current pricing and availability.

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Online delivery

Prerequisites

  • Ability to read and write in English
  • No computer experience required — this course starts from the very beginning
  • A phone, tablet, or computer with internet access is all you need

New to computers? We can help.

If you need help setting up your device before the course starts, we offer remote setup guidance. Contact us and we will get you ready for your first session.

Get setup help

Designed for Ghana

This course uses local examples including GhanaPostGPS, GhanaCard portal, DVLA online, Mobile Money (MoMo), and fintech services relevant to everyday life in Ghana.

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Who Should Attend

  • School leavers and university students seeking digital skills for employment
  • Traders, market women, and SME owners who want to go digital
  • Government and NGO staff requiring computer proficiency
  • Job seekers needing ICT certification for applications
  • Adults returning to education with limited computer background

Common Questions

No computer experience is required. The Computing Basics course starts from absolute scratch — no prior knowledge is assumed. If you need help setting up your device for the first time, remote setup guidance is available at no extra cost.

Yes. All Business & ICT Training courses at Pinuno Academy are fully online and self-paced. You can start at any time and study at your own pace from any internet-connected device.

Pinuno Academy certificates are verifiable industry certificates, not academic degrees. Each certificate includes a unique code that employers can check at pinuno.com.gh/verify-certificate. They are widely recognised as proof of practical digital skills.

All Pinuno Academy fees are paid via Ghana Mobile Money — MTN, Telecel, or AirtelTigo. Enter your MoMo number during registration, approve the prompt on your phone, and course access is granted once payment is confirmed. No bank card is needed.

More questions? See the full FAQ.